Privacy Policy

Last Updated: February 2025

1. Introduction

The National Dementia Care Accreditation Scheme (NaDCAS) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

NaDCAS is an organisation dedicated to improving dementia care standards through accreditation. If you have any questions about this policy or how we handle your data, you can contact us at:

Email: info@dementiaaccreditation.org
Address: 1-2 Rhodium Point, Spindle Close, Folkestone, Kent, England, CT18 7TQ

3. What Information We Collect

We may collect and process the following personal data:

  • Personal details: Name, email address, phone number, job title, and organisation.

  • Communication data: Information you provide when contacting us, signing up for the NaDCAS Framework, or requesting further information.

  • Technical data: IP address and website usage data (via cookies – see Section 7).

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide you with information on our accreditation services and respond to enquiries.

  • To send updates, newsletters, and relevant communications

  • To improve our website and user experience.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you opt into communications.

  • Contract: When data is necessary to provide our services.

  • Legitimate interest: When processing helps us improve our services and engage with stakeholders.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data. We do not share your information with third parties unless required by law or with your consent.

7. Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

8. Your Rights

Under data protection laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request data portability.

  • Object to processing in certain circumstances.

To exercise your rights, please contact us at info@dementiaaccreditation.org

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website with an updated revision date.